Box office assitant

Duration: February 10, 2025, to June 13, 2025
Salary: $19 to $21.50/hour, depending on experience
Hours: 35 hours/week

Join the Festival TransAmériques team!

Discover the behind-the-scenes of an international theater and dance festival. By working closely with the administrative team and all Festival TransAmériques (FTA) departments, you will contribute to the success of the 19th edition.

Under the supervision of the Box Office Manager, the Box Office Assistant supports the smooth operation of the ticketing system for in-venue performances while taking on the following responsibilities, in line with the organization’s mission and values:

• Processing internal ticket orders as well as public sales;
• Handling ticket exchanges, cancellations, reprints, etc.;
• Assisting with the setup and operation of the Quartier Général box office during the Festival period;
• Supporting box office operations for entry management at various venues during the Festival;
• Ensuring excellent customer service, including answering phone inquiries and managing email requests;
• Communicating regularly with the production team and venues regarding seating capacities and ticketing logistics;
• Contributing to the production of various reports and daily cash reconciliations.